Tech Support

As an online school, Fusion Global is built on the technology of its teachers and students.

Minimum Technology Requirements

Our program is dependent upon technology and student equipment will need to fulfill the minimum requirements in order for students to attend Fusion Global Academy.

Using Your Own Computer

With all interactions between teachers and students taking place online, we want to provide students with the best experience. Students are required to provide their own computer equipment and should have high-speed Internet access. We suggest when selecting technology tools that students satisfy the minimum requirements listed below for the best learning experience at Fusion Global Academy.

Windows
  • Windows 10 1809 or later
  • Dual Core 2GHz or greater processor that’s SSE2 capable
  • 4GB RAM or greater
  • 20GB of available disk space
  • 1280×800 screen resolution
Mac
  • OS X Yosemite 10.14 Mojave or later
  • 4GB RAM or greater
  • 20GB of available disk space (HFS+ or APFS formatted drive)
  • 20GB of available disk space
  • 1280×800 screen resolution
Linux

(Only browser-based applications in Chrome or Firefox)

  • 64-bit Ubuntu 18.04+ or Debian 10+
  • Dual Core 2GHz or greater processor that’s SSE2 capable
  • 4GB RAM or greater
  • 20GB of available disk space
  • 1280×800 screen resolution

Connectivity Requirements

Students and parents can log into MyFusion from various devices, such as a mobile phone, tablet, or desktop computer. We regularly test a wide range of devices to ensure the accessibility and functionality of the learning management system.

  • 20mbps down or greater, 5mbps up or greater, 45ms Latency or less
  • Check your bandwidth using Speedtest

Accessories

  • Built-in or external headset (headphones and mic)
  • Built-in or external webcam

Something Not Working?

Technology is great, but it does not always work the way we need it to. If you are encountering any problems with your technology, please contact Fusion Global Academy’s Technical Support Team. They are trained professionals that can help solve any problems you are facing, big or small. You can reach the Technical Support Team at 616-228-1916.

If you have any other questions about our technology requirements or are looking for additional information, please feel free to contact us.

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